Securing Your Account

The District Requires Each Residential Account to be Secured Using 1 of 3 Methods:

  • Customers may choose to have a “soft” credit check accessed informing the District if their credit score is sufficient to not require a deposit.
  • A minimum deposit of $150 or twice the location’s highest bill in the previous 24 months, whichever amount is higher. The deposit is refunded to the account after 2 years of good credit or after the account has closed and the final bill has been paid.
  • A guarantor (a current customer in good credit standing with the District for two years) can sign a Guarantor Agreement agreeing to be responsible for any outstanding balance upon account closure.

Commercial/Industrial Deposits:

  • Large & Small Commercial accounts must be secured with a deposit of $250 or twice the highest bill in the previous 24 months at the location, whichever is higher.
  • Large & Small Industrial accounts must be secured with a deposit of $700 or twice the highest bill in the previous 24 months at the location, whichever is higher.
  • New Large Load (NLL) (more than 300 kVA of added transformer capacity) requires an engineering analysis to determine the deposit amount.

Deposits are subject to adjustment if a location has been vacant and/or no billing history is available.