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Moving or Changing Your Service
- When moving to a new location or leaving the area, it’s essential to contact the District before the scheduled date.
- The meter at your location will be read or disconnected by the Serviceman during PUD business hours. You can choose a date that suits you best.
Account Updates & Disconnection Policy
- Ensure that you update your forwarding address and phone number with the District to maintain communication.
- If there is a credit left on your account, it will be sent to you in the form of a check.
- Accounts that are disconnected by the PUD and then reconnected under the former account name will incur a seasonal reconnect fee.
- Services disconnected for over one year are considered new services. They will need to meet the current District standards at the time of reconnect, and new service fees will apply.
- Consider this policy when deciding whether to leave a service disconnected for an extended period.
