The District requires each residential account to be secured using one of three methods:
- Customers may choose to have a "soft" credit check accessed informing the District if their credit score is sufficient to not require a deposit.
- A minimum deposit of $150 or twice the locations highest bill in the previous 24 months, whichever amount is higher. The deposit is refunded to the account after two years of good credit or after the account has closed and the final bill has been paid.
- A guarantor (a current customer in good credit standing with the District for two years) can sign a Guarantor Agreement agreeing to be responsible for any outstanding balance upon account closure.
Large & Small Commercial accounts must be secured with a deposit of $250 or twice the highest bill in the previous 24 months at the location, whichever is higher.
Large & Small Industrial accounts must be secured with a deposit of $700 or twice the highest bill in the previous 24 months at the location, whichever is higher.
New Large Load (NLL) (more than 300 kVA of added transformer capacity) require an engineering analysis to determine the deposit amount.
Deposits are subject to adjustment if a location has been vacant and/or no billing history is available.